Loggix 9.7.28 For Mac
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I have multiple iPad 9.7's that are used as Zoom Room Video Conferencing Scheduling Displays that need their screens to stay powered on all the time. They are permanently mounted with power cables connected and locked on the Zoom Rooms app using guided access. Of 7 total iPads, 5 were updated to IOS 12 today. After they rebooted all 5 of the IOS 12 iPads will shut their screens down after roughly 15-20 minutes. I have verified in settings under 'Display & brightness' that 'auto-lock' is set to 'never' but the problem still exists.
It is consistent across all 5 running IOS 12. Neither of the 2 iPads running IOS 11.4.1 with the exact same app version, guided access and auto-lock settings are experiencing the issue. I've tried relaunching the app, disabling guided access, soft reboots, hard reboots, changing auto-lock settings to 2min, 15min, never, etc with no change. Under 'general' / 'battery' it shows time for 'uptime' but zero minutes for 'sleep' time. Anyone else experiencing similar issues either in this app or any other on IOS 12?
We have a moderate number of iPad Pro 12.9 inch mounted, powered, and running Kiosk Pro Lite. I unfortunately upgraded around 9 of them to iOS 12.0.1 last night before realizing your exact predicament. After some testing if appears its an issue with Guided Access. If have a friend whose beta testing iOS 12.1 public beta 3 and filed feedback about this issue. Another test: In safari, you can visit a website, hit share, scroll to the left, Add to Home Screen, and then you can launch the website without navigation or URL. In settings With Display & Brightness - Auto-Lock to never.
With the webpage opened and guided access enabled even this will turn off the display after 20+ minutes. The display does not turn off if you don't enable guided access. So its not just your application affected.
I have some iPad Air 2 running EventBoard I updated to iOS 12.0.1 last night and those don't seem to be affected by this guided access issue. So Guided access can be enabled on these and the application remains on the display without activity. I have tested on 12.0 through 12.1 beta 5 and this is still an issue. This is a critical bug as any company distributing kiosk type applications usually use Guided Access to lock the phone down and would need the screen to stay on. We have hundreds of devices now affected in the field with no work around other than unlocking GA - which is terrible in a public kiosk scenario!
I have noticed that turning on airplane mode prevents this from happening which is interesting but not a valid workaround/solution in our case. I really hope 12.1 fixes this issue before coming out of beta. Anyone else found any other workarounds?
Logix 9 7 28 For Mac Download
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